Legal
Privacy Policy.
How Trust Alliances Group collects, uses, stores and protects personal information across this website and its portals.
Last updated: September 2026.
Who we are
Trust Alliances Group ("we", "us") operates this website and its portals, including the Investor Portal and the NRB Portal. This policy explains how personal information submitted through the platform is handled.
Information we collect
We collect only the information you choose to submit through our enquiry forms — typically your name, email address, phone number, country of residence, area of interest and your message. We also record the page from which an enquiry was submitted and the time of submission so it can be routed to the relevant desk.
Where you grant analytics consent, measurement tools are used to understand aggregate site usage. You can decline analytics and the website remains fully functional — see our Cookie Policy.
How we use your information
Enquiry information is used to respond to your request and route it to the appropriate desk — for example investor relations, landowner JV, NRB, partner or customer care — and to maintain a record of the enquiry. We do not sell personal information, and we do not use enquiry data for unrelated marketing without your consent.
Consent
Enquiry forms include an explicit consent confirmation before submission. You may withdraw consent at any time by contacting us through the Connect page. Withdrawal does not affect processing already carried out.
Sharing and processors
Personal information is shared only with team members and service providers who need it to operate the platform or respond to your enquiry, and where required by applicable law. Confidential investor and customer documentation is never exposed through public URLs; access requires authentication, authorisation and, where applicable, an executed non-disclosure agreement.
Storage, security and retention
Information is stored on secured platform infrastructure with access controls and audit capability. Enquiry records are retained only as long as needed to handle your request and meet legal or record-keeping obligations, after which they are removed.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you, or object to its processing, by contacting us through the Connect page. We respond within a reasonable period and may require verification of identity.
Changes to this policy
We may update this policy from time to time. Material changes are reflected in the last-updated date above. Continued use of the platform after changes constitutes acceptance of the updated policy.